KATE: "How much longer must I wait? I have read all the magazines." "I will have to be shampooed again." "That's what comes of letting Bucci the Arrogant do our hair, I suppose. I am here hoping that something can be done to undo the harm he's done. I mean, what is this? This side ends well above the left ear and this side ends, as you can see, at the collar bone. I am sick of being the victim of trends I reflect but don't even understand."